Privacy Policy

Introduction

Welcome to Drago Clothing (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights when you visit our website dragoclothing.store or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy. This policy is compliant with standard e-commerce regulations and advertising policies (including Google Ads and Facebook Ads).

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, make a purchase, or sign up for our newsletter.

A. Personal Information You Provide:

  • Identity Data: Name, username.
  • Contact Data: Email address, phone number, shipping address, billing address.
  • Financial Data: Payment details (Credit card numbers are processed securely by our payment gateway and are not stored on our servers).

B. Information Automatically Collected (Cookies & Tracking): When you visit our site, we automatically collect certain information about your device and usage, including:

  • IP address and browser type.
  • Device type (Mobile/Desktop).
  • Pages visited and time spent on the site.
  • Advertising Data: Information collected via cookies and pixels (such as the Facebook Pixel or Google Analytics) to help us serve relevant ads to you.

How We Use Your Information

We use your data for the following legitimate business purposes:

  • Order Fulfillment: To process and ship your clothing orders and send order confirmations.
  • Customer Support: To respond to your inquiries or returns.
  • Marketing & Advertising: To send you promotional emails (only with your consent) and to show you relevant advertisements on third-party platforms like Google and Instagram.
  • Site Improvement: To analyze how users interact with our store so we can improve the shopping experience.

Third-Party Sharing & Disclosure

We never sell your personal data to third parties. However, we share data with trusted service providers to run our business:

  • Payment Processors: (e.g., Razorpay, Stripe, PayPal) to process secure payments.
  • Shipping Partners: (e.g., Delhivery, FedEx) to deliver your orders.
  • Advertising Partners: We share non-sensitive data (like hashed emails or cookie data) with platforms like Google Ads and Meta (Facebook/Instagram) to measure ad performance and show you relevant products.

Cookies and Interest-Based Advertising

This section is required for compliance with Google and Facebook Ad policies.

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

  • Google Analytics & Ads: We use Google services to analyze traffic and show ads to previous visitors (Remarketing). You can opt-out of Google’s use of cookies by visiting Google’s Ad Settings.
  • Facebook Pixel: We use the Facebook Pixel to measure the effectiveness of our ads. This allows us to show you ads for products you viewed or added to your cart. You can manage your Facebook ad preferences in your Facebook account settings.

Data Security

We implement appropriate technical and organizational security measures to protect the security of any personal information we process. Our website uses SSL (Secure Socket Layer) encryption to ensure your data is transmitted securely.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request that we delete your personal data (subject to legal record-keeping requirements).
  • Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link in the email.

Children’s Privacy

Our services are not directed to children under the age of 13 (or 18 in some jurisdictions). We do not knowingly collect personal information from children.

Contact Us

If you have questions or comments about this policy, you may contact us at:

  • Business Name: Drago Clothing
  • Email: support@dragoclothing.store